Meet Customer Center Team Manager Waltteri Ahokas

Waltteri Ahokas, Customer Center Team Manager at Northmill Finland, has lots of experience from the daily work at our credit department in Finland. Earlier this year, he started working as Team Manager of the customer center. Now he shares his thoughts about the new role and team development with us.

Hi Waltteri, tell us something about yourself! 
Originally, I come from a municipality called Tuusula, which is located near Helsinki, but now I live in Helsinki and work as Customer Center Team Manager at Northmill. My interest towards finance and the urge for self-development keep me curious about different kind of things. I have studied business administration and management at the university and feel very lucky to be able to pursue my interest towards financial services by working at Northmill. 

How did you end up working at Northmill? 
I started my career at Northmill as Credit Controller in October 2017. Before starting at Northmill, I worked in different types of places part-time and during summers. At the time I applied to Northmill, I was doing online studies about Business Administration and Management at The University of Northampton. It felt like a good idea to get a part-time job as a side for the bachelor studies. I am very interested in finance and after graduating from university I wanted to continue working at Northmill and got the chance to keep working full time. 

Which kind of strengths does Northmill have, in your opinion? 
Northmill is an agile and flexible organisation that uses technology to simplify everyone’s financial life. For me, that is a core factor of fintech. Financial services are something that I have been keen on working with from early on, and at Northmill I get the chance to do exactly that. Northmill’s perspective on building innovative financial services is very interesting and I am glad to be part of the team.

From the very beginning, I have felt that the atmosphere at the Finnish office is exceptionally warm and encouraging – I got this feeling already when I came to the job interview and it has only grown during the time I have worked at Northmill. The people I work with are driven, warm and kind, and my team’s absolute strength is the way we communicate with each other about everything.